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Excellent Customer Service - How A Little Cafe Is Making A Big Difference

See how two businesses and one non-profit social enterprise on the north shore came together for the good of the community.

Business owners know that providing great customer service is crucial for good business. But with logistics, staff and a hundred other things to manage, that all-crucial loyalty-building aspect can sometimes get overlooked. 

For Evanston-based Curt's Cafe, which boasts both great food and a great social mission, a simple bell is making a big difference. Read all about the excellent customer service story on the JJ's List Blog. It's a great story (and video!) on how two businesses and one non-profit social enterprise on the north shore came together for the good of the community.

Read more at: http://www.jjslist.com/blog/good-customer-service-at-your-door

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Barrett Lombardo January 27, 2013 at 08:33 PM
The Big Bell seems like a great and simple innovation. What other businesses near Evanston are installing this?
Patrick Hughes, Jr. January 29, 2013 at 03:05 AM
Barrett - There are about 30-40 other businesses that have the Inclusion Solutions system... from the Lucky Platter, Hecky's, to the First Bank and Trust... You will begin to notice them... We designed it to be a good cost effective alternative to automating doors. please don't hesitate to contact through www.inclusionsolutions.com if you have any questions.

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