can now file local service requests online or with an app using a new service called GO Request.
According to the Village, this service is designed to help residents reach the correct department for an inquiry. GO Request includes 27 categories of service, from animal control to water billing, with varying subcategories for specific inquiries.
GO Request also creates a unique tracking number to monitor the status of inquiries and automatically notifies users when an inquiry is completed.
Service requests can still be made by calling the Village at (847) 272-5050 between 8:30 a.m. and 4:30 p.m. Residents should still dial 9-1-1 for emergencies.